Choose the option that works best for you. Our Client Services team is available Monday–Friday, 8:00 a.m. to 5:00 p.m. Central Time.
- Online: Complete a service request form, and we’ll contact you at a time that’s convenient for you to discuss your needs
- Book a meeting: Schedule an appointment directly with one of our Customer Service Agents.
- By phone: Call us directly at 866-928-9394.
Find contact information in your online account portal
You can also access STRATA’s contact information directly through your online account portal:
- Quick View - Click on the
icon to view STRATA's email, phone number, and overnight mailing address. - Detailed View - Click on the STRATA Contact Us link located at the bottom of the Home tab.
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The Contact Us link directs you to our Service Request form, which is available 24/7. Submissions are routed to our Client Services team, and we’ll respond within one business day or sooner.
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