ONLINE ACCOUNT ACCESS
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      1. SELF-DIRECTED IRA KNOWLEDGE CENTER
      2. MANAGE YOUR STRATA IRA
      3. ONLINE ACCOUNT ACCESS

      Who Can I Contact for Questions Regarding My STRATA IRA?

      Choose how you want to connect; we are available Monday - Friday, 8:00 a.m. – 5:30 p.m. CST.

      • Online - Fill out a service form, and we will call you ready to discuss your needs at a time that is convenient for you. 
      • Book a meeting- Set an appointment with one of our Customer Service Agents. 
      • Use our live chat or chatbot feature, found in the lower right of our website. 
      • Call us directly at 866-928-9394. 

      Additionally, our contact information is found in your online Account Access portal:

      • Quick View - Click on the User Guide Screen Shot 42 icon to view STRATA's email, phone number, and overnight mailing address.
      • Detailed View - Click on the STRATA Contact Us link located at the bottom of the Home tab.
        • This link takes you to our Service Request form, which allows you to direct your questions to our Client Services team 24/7. We will respond to your inquiry within one business day or sooner.