Individual Investors: How To Set Up Online Account Access

STRATA Trust Company's Account Access offers individual investors a secure online portal that seamlessly helps investors manage their assets.

INITIAL ACCOUNT SETUP 

To access your account via our online account access portal, you must first complete our self-enrollment process. To set up your user profile, click HERE

Video Guide Overview

Step-by-Step Instructions:

You will be directed to our secure log on page and must register from a private device in order to complete the self-enrollment process. Once you have registered your user profile and set up your security questions, you may access your account from either a private or public device. 

1. Account Registration 

To register your account within our online account access portal, please enter the following information:

  • Last 4 digits of your Social Security Number 
  • Date of Birth 
  • Email Address of Record 

User Guide Screen Shot 2-1

Click Continue to complete the account registration process.

2. Create a User Profile

You may create your user profile by entering the following information: 

  • Username - Must contain 6-20 characters and include a combination of alphanumeric and underscore, hyphen, or dot characters. 
  • Password - Must contain 8-20 characters and include a combination of letters, numbers, and symbol(s). 
  • Security Question & Answer 

Once you have completed your user profile, please click Submit to proceed. A registration confirmation message will appear. 

Click the link within the message box that appears (shown above) to proceed to our secure login page. 

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Electronic Communication Consent Policy Acceptance

At initial log on, you will be asked to accept our Electronic Communication Consent Policy. Please click Accept & Proceed to continue. If you decline the request, you will be unable to proceed with the self-enrollment process. 

After agreeing to the policy, please check your email inbox for a confirmation link. Click the link in the email message to complete the process.