---
title: "Gmail: How do I allow emails from STRATA?"
description: Whitelisting an email address simply adds it to an approved sender list so that emails don't get stuck in spam or junk folders.
---
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# Gmail: How do I allow emails from STRATA?
Adding STRATA to your contacts and marking messages as “Not spam” helps ensure future emails reach your inbox instead of Spam or Junk folders.
> Note: Gmail filtering is automated, so delivery to the inbox cannot be guaranteed, but these steps significantly improve delivery.
Add STRATA as a contact (recommended)
1. Open the email from STRATA.
2. Click the sender name at the top of the message.
3. Select **Add to Contacts** (or **Create new contact**).
---
### If the email is in Spam
1. Open the **Spam** folder in Gmail.
2. Open the email from STRATA.
3. Click **Report not spam** at the top of the message.
This immediately tells Gmail the sender is safe.
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