Gmail: How to Whitelist an Email Address

Whitelisting an email address simply adds it to an "approved sender" list so that emails don't get stuck in spam or junk folders.

Gmail does not provide a quick fix for whitelisting. The best way is to add STRATA as a contact in your Gmail database. Google will send any incoming emails from your contact list directly to your inbox. You can create a contact from an existing email or create a brand new contact without having an email. 

  • Create a contact from an existing email:

1. If your email is in the Spam folder, move it into your Inbox. (You can do this by clicking the "x" next to Spam.)

2. Find and open the email now located in your inbox. Once the email is open, click on the contact name (STRATA Trust Company). Then click More Info.