Learn more about what to expect when shipping precious metals from Delaware Depository to your location.
When completing the STRATA IRA Distribution Request - Precious Metals form, provide your email address so the tracking information can be provided to you via email.
Once the completed form is received, the details of your distribution request, including your email address, will be provided to the depository. The depository will then create a shipping label, and the courier will email you the details of your shipment, including the tracking information for your package(s). You may want to save the courier’s email for reference.
Be on the lookout!
For your security, the package(s) will not have any identifying information within them or on the shipping label. Please be prepared to sign for your shipment upon package arrival.
If you have questions or concerns about your shipment, contact Client Support at STRATA within seven days of receipt at 866-928-9394 or complete our Service Request Form.